Privacy Policy

1. Introduction

StarLux Travel Service Pvt Ltd ("we," "us," or "our") is committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services. Please read this policy carefully to understand our practices regarding your personal data.

2. Information We Collect

3. How We Use Your Information

We use the information we collect for the following purposes:

• Processing and fulfilling your travel bookings
• Communicating with you about your reservations
• Providing customer support and assistance
• Sending booking confirmations and travel updates
• Improving our website and services
• Complying with legal and regulatory requirements
• Preventing fraud and ensuring transaction security
• Marketing our services (with your consent where required)

4. Information Sharing and Disclosure

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• SSL encryption for data transmission
• Secure payment processing systems
• Regular security audits and updates
• Limited access to personal information on a need-to-know basis
• Employee training on data protection practices

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. These technologies help us:

• Remember your preferences and settings
• Analyze website usage and performance
• Provide personalized content and advertisements
• Maintain your session and shopping cart

You can control cookie settings through your browser preferences, but disabling cookies may affect website functionality.

7. Your Rights and Choices

You have the following rights regarding your personal information:

• Access and review your personal information
• Correct or update inaccurate information
• Delete your personal information (subject to legal requirements)
• Opt-out of marketing communications
• Request data portability
• Object to certain processing activities

To exercise these rights, please contact us using the information provided below.

8. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Specific retention periods vary based on the type of information and applicable legal requirements.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards to protect your information.

10. Children's Privacy

Our services are not intended for children under 18 years of age. We do not knowingly collect personal information from children under 18. If we become aware that we have collected information from a child under 18, we will take steps to delete such information.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on our website and updating the "Last Updated" date. Your continued use of our services after any changes constitutes acceptance of the updated policy.

12. Contact Us