StarLux Travels
    StarLux TravelsTRAVELS
    24/7 Live Concierge
    Call Now · 24/7
    +1 (877) 246-9013
    Premium concierge for business & first class
    Tap to call instantly →
    Leaders in Global Aviation
    Air New Zealand logo

    Air New Zealand

    Pacific spirit, world-class service across 18 countries.

    Trusted airline booking support
    Fast help before and after checkout
    Fare insights across premium cabins

    About Air New Zealand

    With 110+ aircraft and routes spanning 18 countries, Air New Zealand blends innovation and warm Kiwi hospitality.

    4

    Booking steps

    4

    Policy highlights

    3

    Baggage notes

    3

    Onboard perks

    Booking in 4 simple steps

    1. 1Visit airnewzealand.com or use the app
    2. 2Choose route, dates, passengers, and class
    3. 3Apply promo codes if available
    4. 4Pay and receive confirmation by email/SMS

    Policies at a glance

    Cancellations

    Cancel within 24 hours for a full refund (fare & route dependent).

    Refunds

    Refundable fares include card fee refunds; others get credits.

    Changes

    Use Manage Booking; Flexi fares offer greater freedom; fees/fare difference may apply.

    Upgrades

    Bid via OneUp, redeem Airpoints, or request at airport (subject to availability).

    Policy details vary by fare family, route, and availability at the time of booking.

    Baggage

    Carry-On

    • Economy: 1 × 7 kg + personal item
    • Premium classes: 2 bags (total 14 kg)

    Checked

    • Domestic: 1–2 × 23 kg
    • International: 1–3 × 23 kg each

    Excess

    • NZD $40–$120 per piece (route dependent)

    Unaccompanied Minors

    • Under 5: cannot fly alone.
    • 5–11: UM service required.
    • 12–16: UM optional.
    • Fees: NZD $30 (domestic online)/$45 airport; NZD $80 (international online)/$120 airport.

    Onboard perks

    Online Check-In

    • Opens 24 hours before departure.

    In-Flight Entertainment

    • On-demand movies, shows, games; complimentary Wi-Fi on select aircraft.

    Dining & Beverages

    • NZ produce, local wines & beers; dining included on long-haul.

    Concierge Support

    Ready to book with confidence?

    Speak with a travel expert for live fare checks and booking help.

    +1 (877) 246-9013